Carphone to partner Samsung on Europe stores
Carphone Warehouse, Europe’s No. 1 independent mobile phone retailer, has signed a deal with Samsung Electronics Co Ltd that will see it operate over 60 Samsung stand-alone stores across the continent, it announced today.
Three UK confirms data loss for users
It looks like Three’s network has gone wonky this morning, as many users are finding they cannot access internet on their smartphones and tablets. Three UK tweeted: “Some customers are having internet issues. We’re sorry for any inconvenience. We’re working on fixing this quickly. We will update you here.”
AT&T swings back to Q4 profit but wireless net adds fall
AT&T late Tuesday announced it swung to a healthy fourth quarter profit but its wireless net additions trailed significantly those of closest rival Verizon. In the three months ended 31 December 2013, AT&T added 809,000 new mobile users, of which 566,000 were lucrative contract customers.
Yahoo’s revenue keeps sliding
Marissa Mayer‘s attempt to turn around Yahoo is stuck in neutral. Yahoo on Tuesday reported its revenue fell 1.7 per cent in the fourth quarter, minus commissions paid to partners for Web traffic, the fourth straight quarter without growth. The company’s closely watched display-ad revenue, which makes up about 41 per cent of the company’s total, fell another 5.6 per cent even as the overall market grows quickly.
Wall Street Journal
UK government plans switch to open source from Microsoft office suite
Ministers are looking at saving tens of millions of pounds a year by abandoning expensive software produced by firms such as Microsoft. Some £200m has been spent by the public sector on the computer giant’s Office suite alone since 2010. But Cabinet Office minister Francis Maude believes a significant proportion of that outlay could be cut by switching to free ‘open source’ software such as OpenOffice and Google Docs.
IBM launches digital customer experience consultancy
IBM today announced it has created a special arm dedicated to improving the customer experience through technology in a way that blends attractive and intuitive design with ease of use. Dubbed IBM Interactive Experience, it will bring together design gurus and UI experts to help organisations blend strategy and analytics to make the cultural and technological changes needed to embrace a world that moves away from group relationships to 1:1 interaction and engagement.
Amazon may launch an Android gaming console/set-top box in 2014
According to recent reports, it looks like Amazon is planning to launch an Android-based gaming and entertainment device. And it will be affordable at a price of under $300. We can expect it sometime in 2014. The as yet unnamed device will offer access to entertainment for music, movies, and television, as well as have gaming capabilities. The device is designed by Amazon’s technical subsidiary, Lab 126, which is also responsible for the company’s Kindle devices.
Tesco first to trial Weve’s real-time mobile display ad targeting service
EE, O2 and Vodafone’s mobile marketing and wallet joint venture Weve has kicked off its first ever display ad targeting service with Tesco as its beta partner. The supermarket giant is the first of six beta partners to trial the new service, which will let it run highly targeted mobile campaigns across the combined opt-in customer base of the three mobile network shareholders, which currently totals 22 million.
Ofcom sets out to maintain pay-tv subs’ value and quality
UK broadcast and TV regulator Ofcom has set out on a programme to ensure that consumers receive value for money and good quality of service from their communications providers, including pay-TV. Even though it stresses that in general UK customer satisfaction with communications services is high, it still feels compelled to focus on further improving consumers’ experience across the sectors it regulates.
Rapid TV News